The most frequent complaint related to a Fair Credit Reporting Act (FCRA) violation in the context of pre-employment screening typically involves "failure to provide proper notice and obtain consent."

Fail to Provide Disclosure: The employer does not clearly inform the applicant, in writing, that a background check or consumer report will be obtained for employment purposes. This disclosure must be presented in a separate, standalone document, not buried within other paperwork.

Failure to Obtain Written Consent: Employers are required to obtain the applicant’s written permission before conducting the background check. If they fail to do so, it’s a direct violation of the FCRA.

Failure to Provide a Copy of the Report and a Summary of Rights Before Taking Adverse Action: If an employer decides not to hire someone based on information in the background check, they must provide the applicant with a copy of the report and a summary of their rights under the FCRA before taking any adverse action. Many complaints arise when employers skip this step.